Shipping Policy
At Verulex™, we work hard to ensure your order arrives quickly and safely. Below is our full shipping process and what you can expect after placing your order.
All orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been shipped.
United States: 5–9 business days
International Orders: 7–15 business days
(Actual delivery times may vary depending on location, customs, or carrier delays.)
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping promotions will apply automatically when eligible.
Once your order is shipped, you will receive an email with a tracking link so you can monitor your package’s progress in real time.
Please ensure your address is correct at checkout.
If you made a mistake, contact us immediately at support@verulex.com
— orders that have already been shipped cannot be changed.
If your tracking shows the package as “delivered” but you did not receive it, please:
Check with neighbors or building management
Verify the shipping address
Contact the carrier directly
If the issue persists, reach out to us and we will assist in resolving it.
International customers are responsible for any customs fees, duties, or import taxes required by their country.